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At
TenStep, we are dedicated to preserving the privacy of all of our
customers. TenStep recognizes that our customers have valid concerns
about how the personal information that they submit online will be used,
and TenStep pledges to provide the safest online environment possible.
Read below to find out how TenStep’s commitment to privacy benefits you.
Non-Members That Are Browsing Our Content
Some of the content found on our websites is available for anyone to
read at their leisure. TenStep does not collect personal information
from customers who are simply visiting one of our websites. TenStep does
not use cookies, so users remain completely anonymous. If you visited
our website by clicking on a link from one of our affiliates, it is
possible a cookie was placed on your machine by the affiliate tracking
software. The only purpose of this cookie is to note that you were
referred to us by an affiliate so that the affiliate can receive a
commission payment if you buy something.
TenStep Members
Much of our content can be viewed by people that register with us as
"Members". Visitors are not required to become registered Members, but
we do offer incentives to register and we request a minimum amount of
information. There is no cost to register as a Member. Your registration
information is stored in a secure database for use by TenStep only. Your
personal information will never be shared with or sold to a third party.
Members will automatically be signed up to receive our weekly
Tip-of-the-Week newsletter. Each newsletter will contain a link to
unsubscribe at any time.
People That Have Requested Information from TenStep
When you request information from TenStep about our products or
services, you must release a minimal amount of information (such as
name, email address, etc.). This information, along with your original
request, is stored in a secure database for use by TenStep only. Your
personal information will never be shared with or sold to a third party.
TenStep occasionally sends out emails with special announcements,
offers, or updates. If you would prefer not to receive these emails, you
can unsubscribe at any time.
Customers That Have Made a Purchase from TenStep
When you make purchase a product or service from TenStep, you must
release a minimal amount of information (such as name, email address,
postal address, etc.). This information is stored in a secure database
for use by TenStep only. A portion of this information is also made
available to our global offices. Your personal information will never be
shared with or sold to other third parties.
TenStep maintains this information for a number of purposes.
- In the event that a TenStep customer loses his or her username and/or
password (where applicable), we will use our database to verify that
customer’s purchase and retrieve his or her information.
- TenStep occasionally sends out emails with special announcements,
offers, or updates. If you would prefer not to receive these emails, you
can send an email to admin@tenstep.com requesting to have your name
removed from our mailing list.
- TenStep will also send an email before your license is due to expire to
tell you how much you will owe to renew your license (where applicable).
TenStep
understands that our customers are concerned about the privacy of their
credit card information when making purchases online. For that reason,
TenStep uses a secure third-party credit card processing site. The
information you provide on this site will remain strictly confidential
and will not be used for any unauthorized purpose. It will not be shared
with any third parties.
TenStep realizes that some of our customers are uncomfortable entering
credit card information online. To better serve the needs of all of our
customers, TenStep also accepts checks. Customers may also call TenStep
to make a credit card purchase by phone.
Other
TenStep sends out a weekly email entitled “Project Management Tip of the
Week.” This email is only sent to individuals that sign up to receive
the email, and individuals that register as "Members". This email list
will not be sold to or shared with any third parties. You may remove
your name from this list at any time by clicking on a link at the bottom
of the email (this link appears every week) or by emailing your request
to admin@tenstep.com.
TenStep websites contain some links to third-party sites. TenStep has no
control over these sites. These sites have their own privacy policies
and customers who visit these sites should become familiar with them.
TenStep values our customers and takes the privacy concerns of our
customers seriously. If you have any further questions regarding
TenStep’s privacy policy, please contact us:
Email - admin@tenstep.com
Phone - 1-877-536-8434 OR
(770) 795-9097
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